Two years later after the Houston robbery at the Original Carrabba on Kirby Street

Over 2 years ago, we dined at the original Carrabba's on Kirby Street in Houston, Texas. It was the biggest mistake ever since robbers decided to break out of window of my car and wipe us out. They took an Apple laptop, jewelry, clothes, electronics, purses, U.S. Passport, and much more. The total value of these stolen items totaled $15,000.

On Tax Day in 2012, we never expected to lose everything we owned. Our relocation went from bad to extremely worse. Carrabba's eventually swept this first-time robbery under the rug. Their private security office who also worked for the Houston Police Department mentioned that Carrabba's ownership and he would review the robbery footage.

Guess what happened? This surveillance footage must have been destroyed to protect the identity of the thieves. We never heard anything more about this robbery again. The Houston Police Department never sent a letterhead request to get information from a particular company who had the username of an individual using one of the stolen electronic devices. Better yet, Carrabba's moved past this robbery and had the nerve to compare it to an employee losing their gym bag after a break-in.

I regret that I didn't use this Carrabba's gift card in Denver, Colorado. If we never stopped in the Houston wastelands, there is a strong possibility we would still have possession of our valuable belongings. There would be no need to replace the broken driver door window. Moreover, I wouldn't need to drive without sleeping from Houston, Texas to Central Florida. Because we didn't have a driver window, it was unsafe to pull over anywhere to sleep.

This robbery at the original Carrabba's-owned parking facility should have never taken place. We felt there was something wrong with this location and should've went with our instincts. I never replaced my U.S. Passport and Social Security Card. It took me nearly 8 months to replace my Apple laptop, which my mother gave me as a birthday and Christmas gift.

On April 16, 2014, we reflected back two years ago where some unknown thieves robbed us blind while we dined inside a Carrabba's Italian Grill restaurant in the late afternoon. You would never think that a place with security (were missing for a few hours on this day), state-of-the-art surveillance system and the time of the day (4-5pm in Spring) could translate into a major loss.

On April 16, 2012, we stopped at the original Carrabba's Italian Grill restaurant located on Kirby Street in Houston, Texas. While we dined in this restaurant, thieves broke out the driver window and took all of our belongings valued at $15,000. At one point in the restaurant, the server made a mistake with closing out the bill. We stayed in this restaurant much longer than expected.

By 5pm - with daylight still present - we found a security guard assessing the scene. We noticed the window broken and all of our possessions were gone. This security guard began to harass me, requesting me to prove that I wasn't some Houston resident. He pressured me to documents that could prove my identify. Who talks to a couple this way after they lost everything?

Apparently, the Houston Police Department is unreliable with following-up on this theft case. After numerous calls, the assigned officer on our cased never investigated the crime and the theft case went cold. Two years ago, we moved on from this first degree grand theft. It is highly possible the same robbers continue to ruin lives. Our best advice is to avoid Houston, Texas. It is the slum of the South.

According to media outlets, Houston robbers usually break car windows often. If you're moving and decide to enter Houston, Texas, make sure you maintain your renter's and/or homeowner's insurance policy as well as glass protection under your auto insurance policy. Houston is a crime ridden city that may change your perspective. Don't allow this dump of a city to make you neurotic. Never let your guard down in Houston.

An NFL player who should've visited this website!

Unfortunately, an NFL player had $50,000 stolen from his car in Houston, Texas. Why is it not surprising to read another crime committed in Houston, Texas? According to the article, Houston police indicated that thieves broke out the window of this NFL player to steal his money. Houston is the worst possible place you can visit in the United States. The crime rate there is one of the highest in the U.S.

I traveled to many California cities labeled as high crime areas. For the most part, I entered and left these cities without incident. It only took 75 minutes for me to get robbed in Houston. Even worse, the car robbery took place in broad daylight in a rich area.

While relocating to the East Coast, the same thing happened to me in April, 2012. My loss was $10,000+ of possessions and sensitive documents. The Houston Police Department passed up on a valuable lead, where the thieves or their buyer were using an electronic device (serial number trace) under their name.

I feel for this NFL player; however, he can rebound from his loss. It took me a few years to overcome the backlash that followed this car robbery. You never think that lowlife thieves would knock out your window in broad daylight and while being filmed performing this unlawful act on a state-of-the-art surveillance system.

Whenever I hear any Houston news, I reflect back to that April 16, 2012 afternoon. If the NFL player visited this website, he probably would have taken the $50,000 with him. Why give lazy thieves $50,000? They don't deserve a penny. Go get a real job instead of robbing hard working people.

Read the article about the NFL player whose car got robbed and lost $50,000 in cash.

http://msn.foxsports.com/nfl/story/that-stings-ed-reed-reportedly-has-50-grand-stolen-021314

Damaged car door

Last week, I discovered the thieves who robbed us at the Original Carrabba's in Houston, Texas on April 15, 2012, damaged the door. They broke the driver door glass. In the process of stealing our valuables, the criminals damaged the driver door.

The door is bent. It gets stuck easily. The new window is unlike the previous because it has no tint to shield out the sun light. Today is exactly 4 months since we got robbed. I've been struggling terribly bad. Of course, Houston police and Carrabba's could care less about the grand theft auto crime against us.

Houston residents and outside travelers must be warned that Houston is unsafe. I recently talked to a Texas resident who apologized to me. He was ashamed that Houston created this insurmountable problem. No Texan wants outside travelers to get vandalized and robbed.

Unfortunately, the Houston thieves premeditated this crime. They had to have help because no random group can steal that many suitcases, bags, and other items in such short time. Carrabba's claims their security and surveillance system are top notch. However, we never heard any news of surveillance footage showing the thieves break out a window and scavenge in the vehicle to take our possessions.

These thieves are smarter than we think They somehow have connections. My theory is that another person alerted them of our California plates. As soon as we dined inside the restaurant, the thieves parked their vehicle next to our car. They broke out the window. It was no professional job because glass spread throughout the interior. I even got cut a few times while driving to our final destination.

The thieves took the registration, insurance, two large pieces of luggage, one large bag, a leather bag, and a messenger bag. Congratulations thieves! You hit the jackpot with $10,000 worth of possessions and thousands of dollars in intellectual property.

Now you can publish the quote book that took me three years to write. My movie scripts, movie taglines, writing samples, graduate thesis, and 16 years worth of academic work are stored on the Apple laptop. Great heist job! You don't need education to destroy a life. It just takes soulless animals to steal from travelers relocating from the West coast to the East Coast. Good timing to rob a car to steal everything we own.

Karma will repay the thieves. I believe in bad karma. The thieves robbed us. They vandalized the car. I had to pay $250 to repair the window. We missed our job interviews, which has caused us to suffer. I'm unemployed and broke. Carrabba's and the Houston police never had any decency to solve the case.

In my opinion, never visit Houston ever. The Texas city is a disaster zone. Evil will find the thieves to repay their bad deeds. The Possession movie is nothing compared to what these thieves stand to face. You can keep our possessions and my hard work. It is cursed now. In time, I will recover from this unfortunate event.

The damaged door is a reminder of the first degree grand theft. These thieves planned this robbery. They probably had inside help to avoid outside interference. Carrabba's Italian Grill's security were on their extended break while thieves robbed the car in daylight hours.

Meanwhile, Carrabba's worthless video surveillance system filmed the thieves in action. Did the restaurant review the surveillance footage? The restaurant officer told us he was excited to review the footage the next morning. Houston police and Carrabba's are not interested in fighting crime.

I believed Carrabba's would cooperate; however, the Italian grill swept the crime under their rug. Based on details in this theft case, the original Carrabba's seem to condone crime on their property. Nobody heard the thieves break the window into a thousand pieces. They don't hire security for three hours during the afternoon hours. They never informed us of the criminals on their surveillance footage.

After 4 months, Carrabba's never contacted us once to discuss the matter. I called them the day after, and then 6 weeks later. Houston police are dragging their feet. They never took fingerprints. Never returned any of my calls, even when I provided them with critical evidence to pinpoint one of the stolen items. Houston police were supposed to request the information on letterhead. Nevertheless, the Houston police disregarded the evidence to resolve the crime. They never called any pawn shops to report the stolen items.

The "No Action" clock is ticking away. It has been 4 months since we got robbed while relocating to the East Coast. We stopped to have a late lunch at the wrong time. Carrabba's didn't have their security hired on. They never informed us of the surveillance footage of the thieves robbing us. Their police security never took fingerprints. Did the Houston apparitions rob us? Nobody seems to know anything about this crime.

I have experienced two crimes committed against me. Both times, the Northern California police department solved the cases. Houston police and the restaurant make too many excuses. I don't want to hear that Americans get robbed on every corner.

Carrabba's Town & Country insurance informed that restaurant customers are not entitled to security. The female representative also indicated that we can get robbed on every corner in America. She shared that another motorist hit her car. These so-called businesses defer the blame to avoid accountability.

When a motorist is pulled over for speeding, most drivers complain that others were speeding ahead of them. Police officers refuse to listen to gripes and complaints. It is unfair the original Carrabba's, the Houston police, and Town & Country insurance used their personal experiences with crime and identified the American crime rate as an excuse to ignore the theft. Any group of criminals breaking out a window on camera and stealing personal possessions and documents are obviously dangerous, violent thieves.

Would you want to encounter these thugs stealing your personal items? How would you react? I assure you this is an extremely dangerous crime. You must never intervene to stop criminals in action. Houston police are not interested in pursuing theft cases that involve $10,000+ worth of property. These exact criminals are probably stealing and assaulting travelers and residents.

In my opinion, Houston police get an "F" grade for effort. Carrabba's gets an "F" grade for showing no compassion. Town & Country insurance get an "I" for making up excuses, which the female representative referred to the American crime rate as the primary problem and noted that customers are not entitled to security. She implied that guests who decide to dine at the original Carrabba's Italian Grill must protect their personal safety rather than depend on security to protect them.

Furthermore, she mentioned that Carrabba's Italian Grill is not required to keep their patrons safe. She adds that any person can get robbed on any street corner in America. The Carrabba's Italian Grill management also believe that people get robbed all across America. They share small petty crimes against them to make you accept a major theft. The Houston police operate in the same manner, choosing to use the "this happened to me too" to ease the pain. Houston makes too many excuses to hide their high crime rate.

Houston is a city that lacks integrity. I can honestly say that no newspaper or media outlet picked up this story. I contacted the Houston media, but never heard anything back. They probably want to avoid bad publicity that can affect their tourism. Travelers and residents deserve to know the truth. The real truth is that you stand to get robbed in rich areas.

According to the police officer taking the report and Carrabba's manager, criminal networks are scoping out the rich areas. The original Carrabba's on Kirby Street is located in a rich Houston area. Don't ever think that you will be safe in rich areas. Criminal networks target rich areas to steal your valuable possessions. Travelers with out-of-state license plates must avoid stopping to dine at Houston restaurants. It only takes a few minutes to lose everything you own. Be smart and avoid the nightmare.

My damaged door reminds me of the Houston crime. Today is exactly 4 months since we got robbed at the original Carrabba's Italian while their security were on their extended 3-hour break. Carrbba's converted their traditional parking lot into valet. We decided to park in their new parking structure located in plain view of the restaurant. Two video surveillance cameras filmed the thieves break the window to steal our valuable possessions.

Houston police and Carrabba's ignored the crime. We lost so many valuable possessions and documents. The restaurant manager told me that Houston police are not interested in taking crime reports on theft cases. While living in San Jose, the San Jose and Santa Clara police department pursued criminal cases quickly.

The quicker detectives engage into a crime, the faster they can bust a criminal network. I believed that losing valuable items and documents would motivate the Houston police to apprehend the criminals. However, the theft case went cold long ago. Stay alert. Be careful. Pay attention to your surroundings. Avoid rich areas. Don't dine in restaurants while traveling unless your personal possessions are stored inside your hotel room.

Never think that you can't get robbed in an hour. It took us one hour to lose everything. We didn't have one article of clothing remaining to comfortably make the last 1000 miles trip. Houston, as a whole, uses that "tough luck" attitude. Why would they care about a crime against another person?

Travelers are interested in safety. They should know what places to avoid on their travels. If travelers choose to take the risk, then they need to be alert to avoid a negative outcome. Don't depend on security and the police department to help you. Houston is a disaster of a city that I never intend to visit again.

The damaged car door is a reminder that inadequate security, an overrated surveillance system, and lack of compassion can ruin a life. Customers deserve better than this treatment. Why pay high entree prices?  The restaurant converted their traditional parking into valet to make a profit. They don't pay to have their security on during a 3-hour gap in the afternoon.

The original Carrabba's increased our risk. While attending college, I worked at many restaurants over a decade. I never heard of any patron or employee having their window broken out and losing all of their possessions. I served many travelers. It is obvious that poor security is responsible for this crime. We stayed two nights in downtown San Antonio. On both nights, the hotels provided good security to deter crime. If the crime took place while security were on, then it would be an unfortunate case.

However, a Houston crime occurred during a time when security were not hired on. According to the restaurant manager, the security are hired on mainly to protect the employees. Surveillance footage is not reviewed to identify the criminals.

According to the restaurant security officer, Carrabba's spends thousands of dollars on top security per week. They have high quality surveillance cameras. What went wrong? Criminals can hang around to break windows? They can take their time to rob you? The security breakdown is leaving a 3-hour gap open. I'm not confident the restaurant reviewed the surveillance footage of the criminals in action? Who is protecting who?

Remember that rich areas are target areas. Criminals have the luxury to commit crimes in Houston. Four months later, the Houston police never called to discuss the theft case. We never received a callback. I contacted them the first two months to provide information. I last talked with Carrabba's corporate on April 17, 2012. The restaurant is more interested in overcharging guests on entrees and wine rather than care about vandalism and theft cases on their property. I will never visit Houston again. I have no respect for Carrabba's.

     





    

         

Renter's Insurance

Do you have renter's insurance? About to move out of your apartment? Do not cancel your renter's insurance for no reason .It is not worth it! We moved out of our apartment on April 4, 2012. Somehow, my renter's insurance got canceled in an informal conversation taking place via e-mail.

When we experienced our loss, the insurance company refused to pay out the claim. I had zero knowledge of my coverage prior to engaging in the information e-mail communication while in Denver and Boulder, Colorado.

On April 6, 2012, I attempted to call my agent while leaving California. He was busy with another customer. I asked another receptionist about my renter's insurance. I moved out of the apartment 2 days prior. He told me to send an e-mail and or a fax to make a request. One day after Easter, while in Denver visiting my brother's family, my agent mentioned that he would get on the request.

Two days later, we drove to Boulder, Colorado. From Boulder, we were making our way up to Black Hills to see Mount Rushmore. I vaguely responded to an e-mail from the agent's office. In the e-mail response, I never addressed the renter's insurance cancellation. I listed my address and mentioned my professional degree. Apparently, my renter's insurance cancelled out. I never viewed the next message.

On April 16, 2012, we got robbed in the original Carrabba's new parking structure in Houston, Texas during the daylight hours. We got taken for $10,000 in personal possessions and many thousands in intellectual property. The restaurant never provided the video surveillance tape that shows the criminals breaking our window and stealing our luggage and bags.

The next day I called my agent to discuss the robbery/theft case. He told me I should have retained my renter's insurance. He informed me why I didn't talk to him, as I always discuss any policy changes on the phone. I don't blame anyone in the agent's office. It is a terrible outcome to the Houston disaster.

After fighting the cancellation with several insurance company representatives, the decision to keep the 6 year policy active until October 2012 cancelled. Apparently, I never knew about my coverage ever. I didn't jhave any knowledge whatsoever about my coverage. This renter's policy was the very best at a low premium. A District manager informed me that my agent did a great job to provide me with the best renter's policy.

What good does that do me when this policy is prematurely canceled via informal e-mail conversation. I should have been more responsible to read the e-mails attentively. 2 months prior to our loss, the agent noted that their office recently changed their policy to accept e-mails as a form of cancellation. In the past 6 years, you could cancel via fax and or returning the policy via snail mail.

According the Claim's department, the policy has always remained the same from 2006-2012. Every agent's office handles their cancellations according to their stipulations.

This is a huge loss for us. We relocated to seek financial relief  In result, we got robbed in Houston. My insurance company denied my claim based on an informal e-mail request. I never included my policy number, agreed to accept the renter's insurance cancellation.

I made a major mistake dealing with the renter's insurance via e-mail. I never requested any cancellation via e-mail. Recently, my life insurance company requested me to list my policy number, name, date, my request in detail, sign and date the form, and then fax it to their coverage department.

On the opposing side, this insurance company that is one of the largest in America refuses to reinstate my policy. They backdated the cancellation to a date that had passed 8 days. This renter's policy was effect until October.  

How does this Houston crime affect us? We are unemployed. Our documents and portfolio to get work got stolen. We lost our most valuable possessions. Houston police failed to pursue evidence such as requesting private information from another third party and acted negligent in not reviewing the video surveillance (to our knowledge) video of the robbers stealing our life way.

Lastly, a perfect great renter's insurance policy that would have paid out the cost to replace all items lost was canceled by an information e-mail request. We never spoke to any insurance personnel besides the receptionist. In the time of the phone call on April 6, 2012 and to April 17, 2012, we eventually reached the agent after the loss. I consider this agent a great friend.

The insurance company policy states that insured members can cancel their policy by returning the policy in the mail and or in writing. The agent's office recently stated they started taking e-mails in February. However, the Claim's department addressed the California policy rights have never changed. He claims they always accepted e-mail.

In the policy, the two vague lines never mention in detail the right way to cancel. Most companies will not accept e-mails as a preferable way to cancel a policy. Past mistakes may have created major problems. Whereas the policy is extremely detailed with what is not covered, the insured member's cancelation is two small sentences stating to cancel in writing and or return policy in the mail. It does not indicate fax, phone, e-mail, text message, tweets, and any other type of acceptable communication method.

How can we recover from a claim that would have paid out greater than $10,000. Insurance companies will not extend coverage to you when there are obvious loopholes to deny coverage. I urge you to retain your renter's insurance coverage no matter what. You will need it. If you get robbed like us, your insurance company will pay out your claim.

Because we lost everything valuable to us, we can't recover from this loss. The robbers even took my dress pants, which I could not go out on an interview. I can't afford to replace what was lost in the grand theft. Now, my insurance company has denied me several times. I followed the chain of command to be fair. I lack the funds to fight the insurance company, parking structure, restaurant, security company, and the Houston police.

I can't emphasize this enough; keep your renter's insurance. Your life will get ruined in a major loss. We are the perfect example of a system stepping on us to deny us our right to safety, coverage, and a thorough investigation to apprehend criminals that are possibly connected to the a crime network (according to a security officers working for Carrabba's and the Houston police department).

Learn from our unfortunate experience. Never cancel your renter's insurance. Never deal with policy changes via e-mail since an insurance company will refuse to fairly resolve a dispute. Insurance companies will find every way possible to deny your claim. They don't care whether your loss is creating major financial hardship. Nobody cares about our robbery experience. In the end, you must protect your family and yourself.

Keep your renter's insurance. You will need it one day. Don't send e-mails to discuss policy changes. Speak to your agent on the phone. Make sure you understand your coverage before agreeing to a policy. We didn't know we could be covered outside of the apartment. We had a right to be covered.

Therefore, we lost our valuable possessions and got denied on an insurance claim based solely on the informal e-mail communication that took place 8 days after the move-out date, which the insurance company backdated to cancel on April 3. An informal e-mail with no identifying information got my renter's policy prematurely.

Have you experienced an insurance disaster? Want to share your experience?  God forbid you lose your hard work from a minor e-mail, inadequate security, disclosing video surveillance, and anything else that is possible in an unethical string of unfair events. Due to the Houston loss, our life is in shambles. We are educated and experienced people with no means to recover from the Houston disaster. Good luck! Be safe!       

Interesting assessment at a Florida Mall

It has been over two months since our quick hour stop at the original Carrabba's Italian Grill in Houston, Texas resulted in us getting robbed. We gathered valuable information to aid the Houston police. They refuse to engage in the robbery case to locate the criminals. The Carrabba's general manager stated to me a day after the robbery that we will cooperate to retrieve your personal belongings.

Two months later, the general manager now believes our personal possessions and intellectual property are long gone. We knew our personal belongings and intellectual property were unrecoverable the moment Carrabba's security indicated Carrabba's does not hire them on for 3-hours each day in the afternoon. 

We are so lucky to have dined in a restaurant for the first time during the daytime. We never visited Houston in the past, previously avoiding the city 7 years ago while making the same exact road trip. According to Carrabba's and their security officer, we are the first to have gotten robbed in their new parking structure.   

The Houston Police have refused to engage in the grand theft. They have access to the video surveillance. It seemed the security officer taking the police report that April 16, 2012 afternoon would review the video surveillance along with Carrabba's Direct of Operation. Two months later, the Houston police department and the Original Caraabba's failed miserable. 

Both of these outfits lack professionalism and empathy. They overuse "we're sorry this happened to you" and "people get robbed on every street corner in America" too much instead of doing something to pursue these criminals who ruined us. We have nothing left. Many valuable possessions, important documents, and intellectual property are gone. 

Houston police ignored following-up with a lead. We informed them to take simple steps to acquire sensitive information from another entity. Over the past few months, we experienced nothing but hardship due to this robbery. Houston police and Carrabba's are irresponsible. Carrabba's 3-hour security-less window increased the risk. 

Today, we watched Florida mall security patrol the parking lot. Many cars have luggage and personal belongings inside their vehicle. A few of these vehicles were parked more than 2-hours with no incident.I refuse to believe that anyone can get robbed. The truth is that we have never gotten robbed in the most dangerous places. Carrabba's and the Houston police deserve no respect in this robbery case. 

In my opinion, Carrabba's needs to release the surveillance video. If the restaurant and police continue to disregard the evidence, they are allowing criminals to get away with a serious crime. Don't fall for poor treatment. We recommend avoiding Houston, Texas. It only takes 1-hour to ruin your life. 

At 3115 Kirby Drive in Houston, Texas, robbers broke out our drive window in broad daylight. They took luggage and bags with many of our valuables. We were relocating to Florida. This robbery is our reward for dining in Carrabba's Italian Grill for the first time. Whereas Carrabba staff members tried to help the best they could that night, the truth is their policies increased the risk. In result, we got robbed. 

How would travelers react to have their vehicle robbed while they dine inside a restaurant with security taking an extended 3-hour break? There is no excuse to this event. We are not talking about a minor incident. The Florida mall example, the hotels we stayed at while traveling across the country, and malls we shopped at had good security. Most;y all places we visited in the past 20 years have good security. 

We're not claiming Carrabba's Italian Grill as an entity is dangerous to visit. We're suggesting that this original Carrabba's location at 3115 Kirby Drive in Houston, Texas is the location we got robbed on a Monday afternoon while their security is on an extended 3-hour break daily. In our opinion, the restaurant wants to save money with keeping a 3-hour window open and wants to make money with converting the traditional parking lot into valet parking. 

Carrabba's points the blame at the American crime rate rather than accept their mistake. We got robbed there. We didn't get robbed at Olive Garden, Chevy's and any other restaurant. No security was around. The unprofessional robbers broke out the window. Glass projected in the back seat, on the floor, in the middle console and pretty all through the interior. I had to pay $250 to repair the window out of my own pocket. 

Does it makes any sense for robbers to break out a window, which we might add is probably extremely loud? Moreover, the surveillance video is recording them robbing the car. To make matters worse, we never hear from Carrabba's ever again after we discussed the event with them. According to the restaurant, the Houston police don't deal with car theft and robberies; they tell you to call the police station to make a report instead. 

What kind of police depart is Houston, Texas operating? They get a perfect lead. All they have to do is request the information by letterhead. However, their lack of professionalism in requesting information from another entity and failing to reviewing video surveillance tape prove this city is condoning crime. Is this evidence on the tape that connects the criminals to another?

In San Jose, a past identity theft case resulted in the San Clara and San Jose police apprehending the thief. It only took two weeks to find this person based on video surveillance. In this Houston case, the restaurant has a video tape in this possession with the robbers. Who knows if their vehicle and license plate number are in the video surveillance? If that video tape goes missing, then it's obvious the intent is to disclose the truth. 

It is frustrating to think that Carrabba's Italian Grill's corporate office is ignoring this matter. Their restaurant is trying to sweep the April 16, 2012 robbery under their rug. Where is the respect? Sorry doesn't cut it. Are they sorry we drove across five states, unable to sleep, park for more than a few minutes, our safety at stake, rain and fog pouring in the car, and that we were without our possessions - including clothes? Forget sorry. 

Carrabba's and their security claim this is the first time anyone has gotten robbed in their new structure. They allowed us to leave that afternoon, knowing we had to drive home to Central Florida. What kind of business treats people this way? Their actions before and after the robbery demonstrate a lack of compassion. They keep recycling the American crime rate as an excuse to not take accountability for the robbery. 

As a person who has worked as a server in popular restaurants while attending college, I have never seen or heard of any event such as our experience. Carrabba's is ignoring the crime. In my opinion, the Houston police are condoning crime with refusing to engage into the matter. They have a hard time locating case numbers rather than investigate a serious crime. 

A U.S. Passport, Social Security card, tax forms for three people, $10,000 worth of personal possessions, and $50-100K of intellectual property on the computer and in a original book are missing. This is the first time I've experienced adverse treatment connected to a restaurant and the police station. 

All travelers should be very careful driving through Houston, Texas. According to the restaurant, security and the Houston Police department, robbers are hitting up rich areas. If you so happen to get robbed, don't expect anyone to show compassion for your loss. Carrabba's insurance company Town & Country shift blame, avoid responsibility and refuse to accept claims. 

Never go into Houston, Texas unless you have personal property insurance. This city is ranked as one of the most high crime cities in America. Whereas San Antonio ranks high in crime, the city actually provides adequate security to keep patrons safe. In Houston, the original Carrabba's, Houston police, restaurant security, and Town & Country insurance company turn away from a criminal incident (based on actual evidence, their statements made on the phone, in-person, and through suggesting crime is common across America). One Houston police officer stated that a 5-year-old can break into a car. 

We can see a 5-year-old stealing possessions weighing twice his weight. One suitcase weighed 50 pounds. The car windows are tinted. It is tough to unload the suitcases and bags. Furthermore, anyone can break a window in broad daylight while filmed on camera robbing private property. Better yet, the restaurant and police refuse to deal with the crime. We suppose a 5-year-old can rob a car under these circumstances. 

If you're traveling into Houston, keep sensitive documents with you. The security officer interrogated me as if I were a criminal. He assigned a name and a Houston address to me. I told him I have no idea what he is taking about. He continued to demand information to prove ownership of the vehicle. However, the robbers helped themselves to the registration and car insurance documents as well. 

Maybe the security officer who works for Carrabba's and the Houston police department is frustrated he has to deal with the police report under his watch. He claimed the area is very rich, and that nothing like this robbery has happened prior to our loss. We have no idea why this officer requested our social security numbers, which we provided at the time but should have withheld. Everything in this robbery is shady. 

Our California plates probably lured the robbers. Inadequate security gave the robbers enough time to do as they please with nobody standing in their way to stop them. The irresponsible original Carrabba's restaurant and the Houston police ignoring the crime. We called many times to provide information. Not one person from Carrabba's and or the Houston police returned any calls. 

After 5 weeks of being proactive, I decided to temporarily disconnect from the Houston police and Carrabba's. This website will remain active to inform the traveling popular to increase awareness. We would hate to see anyone suffer like us. Going on 9 weeks, nobody from Houston cares. It is obvious the Houston police have no interest in fighting crime. The Carrabba's Italian Grill restaurant blames the American crime rate on our loss. For the most part, apprehending robbers responsible in this major theft case could resolve future crimes. 

Based on our Houston travel experience, avoid dining at restaurants in any rich Houston areas. Keep your eyes open, stay alerts on your surroundings while in fast food drive-thrus and at gas stations. We never made any stops to increase our risk. It was our bad luck we continued on course to visit a restaurant with inadequate security. In the process, we got robbed. If the restaurant took proper measures, we would still own our personal belongings and probably have jobs. 

Unfortunately, we will continue to experience major hardship due to this robbery. Carrabba's will ignore the April 16, 2012 case. If Carrabba's spends thousands a week on top security, then they are doing a poor job. If any group of criminals can shatter a window in broad daylight while high-end surveillance film is rolling and security is on an extended 3-hour break, this location is obvious unsafe. 

We hear constant claims that Houston police are overly busy with major cases that theft and robberies are handled on the phone. This is irresponsible. Don't expect police to keep you safe. We highly doubt our valuable possessions will be recovered. If a miracle happens, we will renew our faith in the Houston police. Until that time arrives, Carrabba's and the Houston police get poor scores for their response to a major theft.       

Don't trust rich Houston areas: Travel tip

Rich areas are prime real estate. Robbers know to visit the rich areas to steal your possessions. When you park your vehicle in a parking lot, don't leave anything inside your vehicle. Your windows will not protect your vehicle from getting jacked. Don't trust parking in an exclusive area, because you increase your risk at getting robbed. 

Plan to drive through Houston, Texas? Be be too passive thinking you are immune to crime. It is quite possible that relocating New Orleans residents to Houston increased the crime rate. Nonetheless, Houston is a crime-ridden city with a Houston police force that are slow to engage. 

If Houston police were fighter planes in aerial combat, they would probably engage last - once the action is over.  Law enforcement officers make excuses. Houston businesses in rich areas suggest any person can get robbed at any time. do we believe that robbers break out windows in front of people? They rush to steal everything valuable in a vehicle, even your registration and insurance information. 

Houston is not a safe city to visit. Businesses and the Houston police don't take accountability to resolve crime cases. Their common excuse is that more serious crimes are in higher demand. Why would you want to visit Houston when the police department are uncaring of your loss? 

Houston is a crime-infested city. You have a greater chance at getting robbed in the most exclusive areas. Don't let your guard down thinking that security will deter crime. If you visit Houston, keep a close eye on your vehicle, keep your wallet in your front pocket, and hide your jewelry. Houston criminals will rob you blind. They could care less if they ruin your life. 

In this robbery case at the original Carrabba's new parking structure, our lives took a turn for the worst. Robbers broke the window while on video surveillance, taking everything we possibly own. Our sensitive documents are now in the hands of thieves. What will happen next? Will we have an identity theft encounter?

Don't trust rich Houston areas. Keep alert. Criminals hang out in rich areas to scope out their next heist job. If you lack the financial resources to withstand a loss, then do yourself a big favor to avoid Houston altogether. It is not worth visiting a city such as Houston, especially since the Houston  police department refuse to investigate a case with good evidence. 

The Houston police haven't followed-up with the victims yet. They never return messages and seem to react slow on the phone. Normally, you have to repeat things several times to get help. If we avoided a rich Houston area, we would be not be struggling right now. 

It is unfortunate, as we planned to visit New Orleans a few months prior to the robbery. Houston ruined our two week road trip. The loss impacted our lifestyle. We can't recover from losing possessions and intellectual property. Avoid rich Houston areas to decrease your chance at getting robbed. Robbers will break your window out in daylight hours. A business will refuse to review the video surveillance to identify the criminals. 

Karma is watching. These criminals will have to answer to higher authority. We will never give up until we find answers. Houston is a disaster.     

  

Houston Police Department

Houston Police Department never followed-up on a theft case. It's unfortunate visitors would be treated in such a negative way. One month ago, the Houston Police Department were contacted with information connecting one of the thieves or a buyer who purchased a stolen item.

One month later, the Houston police are ignoring the case. We suppose that $10,000 worth of personal belongings, sensitive documents, and many thousands worth of intellectual property are nothing to worry about. Can travelers and those relocating trust dining at any restaurant in Houston, Texas?

Travelers may get robbed in the process. Even though San Jose has over a million people, the police react quickly to resolve crime. Over 9 years ago, a thief took my wallet from my backpack while I was working in a Morgan Hill restaurant. The police worked vigorously to solve the case. In two weeks time, the San Jose and Santa Clara police apprehended the identify thief with far less information than what the Houston police have in their possession right now.

We don't fault the employees working in Carrabba's in Houston, Texas. This is an unfortunate case that spiraled out of control. We have the Houston police that make you feel unsafe. If you travel into Houston, please be extra cautious. Want to dine in a restaurant? Maybe it is a good idea to go through a drive-thru instead. You risk the chance in getting robbed. Out-of-state license plates are a crime magnet to attract attention.

The Carrabba's staff at the original restaurant are good people. Even so, the general manager shows compassion for his customers. The fact to the case is that my current hardship would have been minimized with adequate security. How can you distance away from a robbery? When you built a parking structure and have the video surveillance, you should at least feel somewhat safe.

However, the security officer harassed us. He kept asking who I was and to show him the proper papers to prove it. Moreover, the Carrabba's security officer kept referring to me as another resident living in Houston. Why would I have a Houston address? My California license plates are an indication that I don't live in Houston, Texas. We are the victims, not the criminals who were allowed to break a window in board daylight and remove everything while the surveillance videos filmed the robbery.

Ever since the incident on April 16, 2012, the corporate office and or any Carrabba's representative have contacted us regarding the issue. This first time event means that inadequate security enabled the robbers to do as they please.

If you park at a movie theater structure, the police officers are usually doing their jobs right. They will question why you are sitting in your car. You may get bothered, but at least they're performing their job thoroughly. In this robbery/theft incident, the robbers committed the crime in broad daylight hours. The security officer admitted that security is not on for three hours, a time that somehow got lucky to make.

The worst mistake we made is to visit the restaurant while traveling. We never planned to stop in Houston, Texas. We traveled across America. Every location hires on good security. If Carrabba's wants to make a new garage to serve their customers' needs, then they should show more responsibility to minimize the risk. It is impossible to eliminate crime altogether. The security officer must have noticed something to be drawn to the structure. He is quick to tell us that crime networks operate around the area to boost our spirits.

Adequate security could have minimized the crime. Should we believe the restaurant does everything in their power to protect their customers? Is security personnel performing their jobs right? Why not review the video surveillance? It has been over 6 weeks since the robbery. This video surveillance tape is not being utilized properly to apprehend the criminals. It appears the Houston police are not interested in the case.

Bad security, video surveillance and slow Houston police department have failed in all faucets. It is an unfortunate situation to lose everything because another entity is shifting the blame to the criminals. While the robbers cleaned out the car, Carrabba's so-called security team were on an extended break. The 3-hour window is the reason the robbers had plenty of time to pull out heavy bags, take registration and insurance information, and much more.

Maybe Carraba's is a good restaurant. The original Carrabba's restaurant has inadequate security and poor video surveillance. The security officer noted they spend thousands on security. Would you keep the security on to protect your customers and staff? Why have a 3-hour gap? A security guard shared the 3-hour gap with us. With how heavy the personal belongings were, the robbers had plenty of time to remove everything.

The robbers broke the window in broad daylight. Glass projected everywhere - backseat, middle console, on floor, inside door, and other places. It must have been a loud noise. They took their time to remove everything, even a 50 pound suitcase. Acura Integra cars have small backseat spaces. It is tough to remove items in a timely manner. I want to see the surveillance tape. The security officer alerted us that this tape would be reviewed the next day.

Over 6-weeks later and many phone calls, the Houston Police and Carabba's snoozed on the robbery case. Because of their inability react, the robbers are long gone with the stolen items. The manager noted they would cooperate to increase the likelihood that our possessions would be covered. Not so in this case. Almost 7 weeks have passed since the robbery. Besides me making repeated calls, I never received one call informing us or asking questions.

The Houston police are nothing compared to San Jose police. Their inability to pursue the case enabled the robbers to escape. Reviewing the video tape right away could have increased our chances in at least locating some of our items. There is an even great problem. If the thieves toss way important documents, a third party could use the information to create havoc.

Houston police never return any calls. They took a month to assign an officer on the case. Two weeks later, this officer never returned my message. A month later, the best lead went cold. Our dreams and goals are postponed. Houston destroyed our future. Adequate security would have reduced the probability to get robbed. When Carrabba's decided to build the parking structure, they probably never expected a guest to get robbed. Handling the case right would have showed empathy. In this robbery/theft case, we are just another number that feeds the crime rate. Sad, but true.

Houston police snoozed on the case to eliminate any hope. A perfect lead has gone cold. Another organization is waiting for Houston police to retrieve information connecting a criminal and or buyer to a stolen item. As shown in 6 weeks, we have to sit back and hope somebody chooses to react. Many people get robbed, but there is a reason to such scenarios. In this case, the security are given a longer break. 3-hour window gave the robbers plenty of time to acquire many great items and information.

Houston police never return calls, and fail to follow a lead. You can't trust they will properly react in an ethical manner to approach a case assigned to them. Two weeks ago, an officer got assigned to the case. Over two weeks later, this police officer never responded to a message. 4-weeks ago, Houston police could have requested an important name to advance the case. They never did. Robberies and thefts are no interest to Houston police.

The Houston Police Department ignored the criminals. They have access to a name and video surveillance tapes. Unfortunate situation.    

  

The 0riginal Carrabba's Italian Grill restaurant in Houston, Texas cost us $10,000

You gotta love Carrabba's Italian Grill! We recently relocated from California to Florida. We visited many nice cities along our travels. As long as we dined in restaurants over many years, we never experienced an incident such as what will be described in real facts below. The original Carrabba's Italian Restaurant located on 3115 Kirby Drive cost us $10,000 in a car theft incident.

We left San Antonio a week ago. Downtown San Antonio is nice place to visit. The Riverwalk features exclusive restaurants, shops and hotels. After staying in the Victorian Menger Hotel near the Riverwalk in downtown San Antonio, we continued on our travels to Central Florida.

We planned to stay in New Orleans, La. Along the way, we decided to use our Carrabba's gift card. Houston was about a few hundred miles away from San Antonio. For some strange reason, we stayed on course to eat at this overpriced, inconsiderate Italian restaurant in Houston, Texas.

The traffic begin to crowd the I-10 freeway near Katy, Texas. We got stuck in traffic for an hour. However, I decided to use GPS to guide us off the packed freeway and to the original Carrabba's Italian Grill in an exclusive area in Houston, Texas. We finally arrived at the Carrabba's Italian Grill at around 3:45 pm. We were definitely hungry and Carrabba's seemed to be a safe choice then.

All our personal belongings were in the trunk, with some of our more expensive items stored in sealed bags tucked in the backseat - mostly hidden out of plain view. The Acura Integra back windows are tinted. We left nothing out in the open. The front driver and passenger seats were clear of any items. The driver and passengers windows are also tinted.

The regular parking area that most restaurants use for parking was instead converted into a valet parking. Carrabba's constructed a parking structure for customers who elected to not use their valet parking service. We assumed the restaurant was closed because there were only a few cars around.

However, several cars were parked inside the parking structure, about 20 feet away from the restaurant and in plain view. We didn't open the trunk to attract attention to our personal belongings.

We walked to the Carrabba's Italian Grill entrance. The host greeted us. We requested a table for two. She sat us and indicated the server would visit soon. We viewed the high priced menu, almost leaving the restaurant in the process. Nothing is that affordable in this restaurant. It is definitely no Olive Garden.

Again, we decided to not leave. We almost left while in the parking structure. We ordered a pasta and chicken special and spaghetti with sausage. The server dropped off bread with oil and rosemary and parsley.

Moments later, the food arrived. We ate Carrabba's sub-par food. We wanted to use our $50 gift card to save money. We already spent a lot on our cross-country travel. We ordered tiramisu to boost the check up so that I could use my credit card to add a tip. The check reached $45.99. The server decided to only use the gift card to cover the bill. We usually tip good. I knew $4.01 is far too little. The gift card does not include an option to leave a tip.

Most servers know that you want to tip them. The reason we included the credit card is to give him a tip. We anticipated to use partial gift card and credit card. He returned to say that we had enough on the gift card, so we didn't have to use our credit card. At that moment in time, I planned to leave the restaurant to visit the car. I wanted to drive across the street to buy something to get cash.

But again, we stayed in the restaurant. We ordered one hot tea to pay with the credit card. We told the server we wanted to leave him a tip. He told us that he appreciated our generosity. After the hot tea bill arrived, I placed the credit card inside the guest book. The server disappeared for awhile with the check.

He finally arrived with the guest book. I gave the server a good tip and signed the check. By this time, we didn't enjoy our food and the dessert was terrible. We tried to be as appreciative as possible since many people don't have the luxury to eat.

We dined inside Carrabba's approximately 45-50 minutes. While inside the Italian restaurant, thieves broke out our driver side window and robbed us for all our belongings in the backseat. As we previously mentioned, we safeguarded everything the best we could without drawing any attention to our vehicle.

We approached the vehicle, noticing the driver side window broken out. The window seemed to be curled up like plastic wrap. A police officer who worked for the restaurant was already there. He begin to confuse me with another person who lived in Houston. He kept saying are you this person who lives in Houston? He said why does the license plates bring up this Houston address? I was getting the criminal treatment.

I responded to this police officer that I had no clue what he is talking about. We were in shock because everything in the car except for the trunk was gone. We lost everything! This police officer continued to harass me about being someone else. I had to show my driver license. He requested me to open the door to show him my registration and insurance. However, the lowlife thieves already took those documents.

The police officer told us that we did everything right. He mentioned that it is possible that some network of thieves caught onto their security downtime - the restaurant claim they don't have security active between 2-5pm. They have security in the morning hours when the restaurant is closed, but not during the hours between 2-5pm while customers dine inside the restaurant. The restaurant is thus less than 90% secured.

The police officer realized we were in shock and pissed off at the same time. This window was broken in their parking lot in daylight hours and while they were on their long break. To make matters worse, the police officer told us Carrabba's Italian Grill is located an exclusive area in Houston. We saw these rich homes down the street, the kind of homes that you would see in Beverly Hill, Ca.

The police officer shared that two state=of-the-art surveillance cameras were pointing at the car. However, the restaurant still haven't viewed the film footage yet. It has been over a week after this first-time first theft incident occurred in their new parking structure.

The police officer shared that this original Carrabba's spends thousands of dollars per week on security. What good does security do for this restaurant when they don't have any officer posted between 2-5pm? It is possible criminals are a step ahead of the security? Can they just break a window out without one person hearing it? In this case, the criminals are smarter than Carrabba's worthless security.

We trusted the original Carrabba's restaurant. We got robbed for $10,000 worth of personal belongings. We were outside travelers who visited Houston, Texas, a terrible city we will never visit again. The car theft occurred in daylight hours. The Carrabba's Italian Grill at 3115 Kirby Street in Houston, Texas showed no compassion beyond the manager having the busboy vacuum the glass, offering us drinks and replenishing our Carrabba's gift card. That is the only star we give this Italian restaurant.

We lost pretty much everything we owned. Apple laptop, sensitive information, purchases, digital cameras, Passport, Sony DVD Cam, Barnes & Noble Nook, gold jewelry, clothes, leather jacket, and about 4-5 pages of other personal possessions were stolen in broad daylight.

Beware of the original Carrabba's Italian Grill on 3115 Kirby Drive in Houston, Texas. The rich surrounding is deceiving to customers. One customer drove pass us while we made the police report. He asked whether we we had a break-in. We confirmed we had a break-in and lost everything. He immediately drove off.

I called the general manager the next day. He apologized for the incident, noting that nothing ever had happened in the past. It was the first time ever with this new structure. He tried to diffuse the situation with sharing that his employee lost their gym bag in another parking structure. What comparison does a gym bag have to $10,000 worth of personal belongings and sensitive information and documents?

Once I mentioned I wanted to submit an itemized list. he said that people all across America get robbed on every street corner. It is obvious this general manager has no clue of the severity of the theft. He also shared the security downtime as well. We were placed into the U.S. crime rate category rather than treated as Carrabba's guests.

Beware of this Italian restaurant. Don't let security, surveillance cameras, and the nice area fool you. If you dine as this restaurant, be alert of your surroundings. Pay close attention of any suspicious activity. Avoid confronting any criminals stealing items inside cars. Ask yourself - is it really worth the risk to lose everything to eat mediocre Italian food? Do you want your window broken out? Want to pay $240 out of your hard earned money to fix the window?

Carrabba's Italian Grill could care less about your possessions. They will distance themselves from having to pay for any damages or possessions. The Director of Operations noted the restaurant displayed a sign up that you park at your own risk. If we viewed this sign, we would have definitely left the right way. We can't visit again to take any pictures since the thieves took our two digital Canon Elph cameras. We can't use a video camera, also another stolen item in the robbery.

Carrabba's insurance company Town and Country is even more unsympathetic toward the incident. The Rebecca lady said the restaurant is not obligated to provide security. She says it is not a service customers are entitled. She claims the restaurant offers the security service at their own discretion. She never allowed me to file a claim. It's nice to know that she considers the Carrabba's robbery incident a U.S. crime rate statistic. It is probably a good idea to avoid using Town and Country insurance due to their narrow thinking.

You'd think this lady would show more compassion. However, she gave me an attitude the entire time. Did she have to drive 1250 miles with no window while getting wet during the downpour and being unable to park to sleep? No! Did she drive through a cold fog? No! This woman has no clue of the incident and the loss. She tried to compare this theft to someone hitting her car in a garage and leaving. The difference is that we experienced a theft on their property. It is the first-time this incident had occurred there. Shouldn't Carrabba's and Town and Country want to show more compassion and respect? I guess not.

Our window got broken out in broad daylight while the state-of-the-art surveillance recorded the car theft. Security hired on for some unknown reason enjoyed their daily 3-hour break between 2-5pm. Our driver side window got broken out between 3:45-4:45pm. Customers walked in an out of the restaurant during the time we dined. We got robbed for everything we owned. It was nice of the robbers to leave one jacket.  

This Rebecca lady at Town and Country insurance representative has no clue. The general manager at the Carrabba's Italian Grill has no clue. The Director of Operations has no clue. The police office assigned to take the report greeted me in an unfair manner while we tried to understand what had occurred. The initial shock of the theft hadn't sunken in yet.

As a writer, I lost everything I ever written. Screenplays, stories, presentations, college work, articles, and a ton of other writing samples are now gone. The thieves took my quote book with 3,500 original quotes. The black book is titled "Quotes to Live By." Nonetheless, the thieves left behind my Success magazine. It is obvious they are not looking to follow the ethical career plan. These lowlife thieves are looking to score quick cash.

Carrabba's Italian Grill located on 3115 Kirby Drive is the restaurant where we endured a loss at above $10,000. Nobody who is part of the restaurant chain cares about the loss. It has been a week since the theft, and their corporation and management never followed-up to ask if we arrived home, considering that this is the first-time incident of this magnitude occurred at their parking structure.

I guess the restaurant is trying to profit off of their traditional parking area. What most restaurants use as their customer parking is now converted into valet parking at the original Carrabba's Italian Grill in Houston, Texas. We tried to save money with using our Carrabba's gift card. We were travelers from California passing through to have a quick lunch.

We lost pretty everything we owned at Carrabba's. Their so-called top security team are not hired on between 2-5pm, a time that the police office who worked there and one who took the police report admitted. The general manager also repeated 3-hour lapse again the next day. The Director of Operation apologized and said they are cooperating with a Houston police department that took three days to create the case number.

Nobody in Houston cares. One police offer claims a 5-year old could break into a car. Can a 5-year old carry a 50 pound luggage bag? I doubt it. There is always an excuse in Houston. It does not matter if we are discussing sports and or criminal activity. Houston is a wasteland. Don't risk your safety stopping in this city.

We heard nothing about the video tape that shows the thieves robbing us blind. Wouldn't you want to view a video tape of an incident to prevent a future event? What if we had walked on the scene to find these robbers stealing everything? My first instinct would be to prevent them from robbing us. However, these criminals would not think twice to use weapons and or to harm us.

Carrabba's Italian Grill and their corporate office are trying to sweep this robbery under the rug. They show no compassion for an incident that they had part in to increase the risk. Whereas we are not obligated to have security, customers are tricked into believing their security service will make them safe. If we can get robbed in daylight hours as travelers passing through, customers must be alert to minimize theft, assault, and other serious encounters. They must use pre-caution to keep safe, especially during the security downtime.

If the risk to get robbed, assaulted and possibly get hurt do you think it is worth the risk to eat mediocre Italian food? We think not. Because of our destined stop at the original Carrabba's Italian Grill located at 3115 Kirby Drive in an exclusive area in Houston, Texas, we lost everything we own. When we planned to start fresh, we didn't ask to get robbed. We traveled to many cities across America, but deciding to visit Houston, Texas for less than 1 hour cost us big.

I never thought much of Houston, Texas. I avoided the city when passing through in 2005. We should've avoided a city with people who could care less about your safety. Why put your family at risk to visit Houston. You can see tall skyscrapers in Dallas and San Antonio. To visit Houston is putting your family at risk of getting robbed. This Carrabba's Italian Grill proved that you can get robbed in broad daylight. It only takes 10 minutes to lose everything.

Carrabba's Italian Grill and their Town and Country insurance company are oblivious to the theft that occurred at their restaurant on April 16, 2-12 at 3:45-4:45pm. This Italian restaurant and their insurance company Town and Country are unsympathetic toward a first-time theft on this property in this so-called safe parking structure. There you have it, we got robbed in daylight hours at the original Carrabba's Italian Grill.

Never let your guard down for one second. Good looks are obviously deceiving in an exclusive area. If you feel unsafe, you are better off visiting Olive Garden to eat better Italian food. You won't even get a salad at Carrabba's Italian Grill without paying a fortune. $140 bottles of wine are not worth the cost when you can get robbed.

Remember, the Carrabba's Italian Grill on 3115 Kirby Drive in Houston, Texas does not have security on between 2-5pm. The restaurant have no compassion for a loss, especially when no prior robbery had occurred there in the past. They will not call you back to check to see if you made it home safe, considering you had to drive 1250 miles in strong rain and in fog with no driver side window. It's all good to Carrabba's because their main goal is to profit off of their customers.

We are educated. We both earned AA's, BA's and MPAs. Between the two of us, we possess seven college degrees. I am a prolific writer. Now, I have no way of buying another laptop computer, a nice Apple I received as a college graduation present is gone. We got robbed at the original Carrabba's. It stinks. The theft there seems too random.

What a nice visit to Houston, Texas. The first time we enter Houston, Texas, we get robbed at the original Carrabba's Italian Grill. We are made to believe that everyone gets robbed on every street corner across America. Carrabba's and their insurance company consider us a U.S. crime rate statistic.

The truth is that we traveled everywhere in California and never got robbed once. We drove and parked in the worst parts of Los Angeles, and not once did we get robbed. It is too random to visit Houston for the first time and to eat at the original Carrabba's Italian Grill the first time and get robbed for the first time during the exact time there is no security and this theft is the first time with this new parking structure.

We hope you use precaution because it is no worth your risk to eat mediocre Italian food. Carrabba's Italian Grill, as a cohesive unit, will choose to ignore your loss to avoid paying out money. How can a restaurant build a relationship with customers with this poor, unprofessional behavior? I know how to serve customers. I worked at many restaurants as a server while in college. I never once heard of any customers getting robbed and losing valuables.

Maybe the California license plates attracted attention. Who knows the real truth? Carrabba's doesn't want to share the video of the robbers breaking out our window and stealing our personal belongings during our relocation from California to Florida. In our opinion, avoid Houston, Texas altogether. It is an unfriendly place to visit.

Dine at Carrabba's Italian Grill at your own risk. The bad Italian food is not worth losing your personal possessions and having to pay $240 to repair a broken window while the Carrabba's security are enjoying their break and or the restaurant is trying to save money with ignoring your loss.

We tried to save money with using the Carrabba's gift card. As a result, we lost pretty much everything we own. We were treated like a American statistic rather than actual customers. Dine at Carrabba's Italian Grill at your own risk. The Houston police department claim that car theft has gone down while car break-ins have gone up. If anything happens to you at Carrabba's Italian grill, the restaurant will most likely tell you it happens all across America so deal with it.

Just in case you decide to go to the original Carrabba's Italian Grill, here is a map; dine at your own risk and remember there is no security between 2-5pm daily and know that our car window got bashed-in to lose $10,000+ in personal belongings while relocating to get jobs with our college degrees and we had to pay $240 to repair window and nobody from the restaurant contacted us to see if we made it home safely.